Student Concerns and Emergencies


CUNY Emergency Support and Resources

Hunter College is dedicated to the health, wellness and safety of our student body. Visit the Emergency Support and Resources page for emergency resources that are open and available to all currently enrolled students; if they are relevant to your situation, we urge you to make use of them.

CUNY Crisis Text Support

CUNY Crisis Text line provides immediate access to free 24/7, confidential counseling for students. Text HOME to 741741 to connect with a Crisis Counselor.

Hunter College Concern Procedures

Hunter College is committed to treating all students fairly and respectfully. The College recognizes that disputes may sometimes arise and requests that the parties involved resolve conflicts informally whenever possible. Students are encouraged to speak directly with the person or department with whom they have a concern and work together toward a resolution.

If needed, the concern can be raised to the School of Education level by emailing the Office of Academic & Student Affairs at The communication should outline any steps you have taken to resolve the concern up until the time of the message.

For concerns on the grade appeal process and special circumstances, please review the Appeals, Special Circumstances and Transcript Requests page for information.

Undocumented Student Support

As the nation’s largest urban public university system, CUNY is dedicated to educating and advocating for the immigrant students and families of our city and state. In addition to supportive measures on the Hunter College Emergency Support and Resources page, please also review resources on the CUNY Undocumented Student Support page.

Hunter College Welfare Rights Initiative

Welfare Rights Initiative (WRI) is a grassroots student advocacy and community leadership training organization, located at Hunter College, City University of New York. WRI organizes Hunter with firsthand experience of poverty to create and defend fair and just policies for all CUNY students. WRI exemplifies a democratic and inclusive process in its work to create economic stability, empowerment and dignity for all families. We believe families receiving welfare should not have to choose between their survival and a chance to lift themselves and their children to higher ground through higher education.

Community Resources