Student Support and Advocacy
Hunter College supports student well-being and educational success through a range of services and advocacy resources. Whether you want to get connected to the student community, face an urgent situation, need emergency financial or food support, or need to report academic or behavioral concerns, we’re here to help.
CUNY Emergency Support and Crisis Resources
Hunter College is dedicated to the health, wellness and safety of our student body. Visit the Emergency Support and Resources page for emergency resources that are open and available to all currently enrolled students; if they are relevant to your situation, we urge you to make use of them.
Crisis Support
CUNY Crisis Text Support
CUNY Crisis Text line provides immediate access to free 24/7, confidential counseling for students. Text HOME to 741741 to connect with a Crisis Counselor.
Trevor Project Crisis Hotline
The Trevor Project provides LGBTQ+ youth access to free 24/7, confidential counseling via text, chat, or phone. Text START to 678-678 or call 1-866-488-7386. More information can be found on the Trevor Project site.
Reporting a Concern or Seeking Support
Hunter College encourages students to seek informal resolution of disputes whenever possible by speaking directly with the relevant faculty or staff member. Students are encouraged to speak directly with the person or department with whom they have a concern and work together toward a resolution. For more complex concerns, formal support services are available.
For concerns regarding grades or grading, please review the Grade Appeal information on the Polices and Forms page.
Academic integrity is a guiding principle of the Hunter College learning community because all students should have the opportunity to learn and perform on a level playing field.
Academic dishonesty includes, but is not limited to, cheating, plagiarism, obtaining an unfair advantage, and falsifying records or documents whether intentional or not.
Definitions and Examples of Academic Integrity
To report a concern regarding Academic Integrity, speak with the course faculty or contact the department chairperson for the course.
Faculty, staff and students are encouraged to utilize the Student Care Team when they observe behavior by a student that concerns them. Examples of behavior appropriate for a referral include:
- Significant changes in mood, class attendance, or engagement
- Verbal or written threats
- Disruptive or erratic/disorganized behavior in class
- Deterioration in quality or quantity of work
- Expressions of hopelessness
- Written work or communication containing troubling themes or references
- Expressions of severe anxiety, irritability, hostility
- Suicidal Ideation – If risk is imminent, contact Public Safety at 212-772-4444
To alert the Student Care Team about a concern, please complete and submit the Student Care Team Referral Form.
Informal Resolution
Students are encouraged to attempt to resolve complaints informally with the faculty member or to seek the assistance of the department chairperson or campus ombudsman to facilitate informal resolution.
Formal Complaint
If the student does not pursue informal resolution, or if informal resolution is unsuccessful, the student may file a written complaint with the department chairperson or, if the chairperson is the subject of the complaint, with the academic dean soedean@hunter.cuny.edu.
The complaint shall be filed within 30 calendar days of the alleged conduct unless there is good cause shown for delay, including but not limited to delay caused by an attempt at informal resolution. The complaint shall be as specific as possible in describing the conduct complained of. For more information, please review the Hunter College Procedures Regarding Student Complaints About Faculty Conduct page.
The Office of Diversity and Compliance responds to complaints of or concerns about prohibited conduct, including harassment and discrimination on the basis of race, color, national or ethnic origin, religion, age, sex, sexual orientation, gender identity, marital status, disability, genetic predisposition or carrier status, alienage, citizenship, military or veteran status, or status as victim of domestic violence.
If you are a Hunter College student, faculty, staff or applicant for employment and you believe you have been discriminated against or have observed discrimination or harassment, you may contact the Office of Diversity and Compliance for a confidential consultation or to:
- Engage in informal discussion for resolution,
- Explore options,
- Seek assistance in negotiation/mediation,
- File an internal complaint.
- All Inquiries Are Confidential
Hunter College Non-Discrimination Policies
Contact
John T. Rose, Dean for Diversity and Compliance
Office of Diversity and Compliance
Room East 1700
(212) 772-4242
CUNY’s goal is to maintain a safe environment free of sexual harassment, gender-based harassment and sexual violence (which may include stalking and dating, domestic and intimate partner violence in certain circumstances).
Use the Hunter College Student Complaint Form only after pursuing informal or formal steps above.
Undocumented Student Support
As the nation’s largest urban public university system, CUNY is dedicated to educating and advocating for the immigrant students and families of our city and state. In addition to supportive measures on the Hunter College Emergency Support and Resources page, please also review resources on the CUNY Undocumented Student Support page.
Office of AccessABILITY
The Office of AccessABILITY works to ensure that all students with disabilities have equal access to the full Hunter College experience. Whether you need classroom accommodations, assistive technology, additional time on exams or other support services, we’re here to help you succeed. To register with the Office of AccessABILITY, please visit the registration page.
Hunter College Welfare Rights Initiative
Welfare Rights Initiative (WRI) is a grassroots student advocacy and community leadership training organization, located at Hunter College, City University of New York. WRI organizes Hunter with firsthand experience of poverty to create and defend fair and just policies for all CUNY students. WRI exemplifies a democratic and inclusive process in its work to create economic stability, empowerment and dignity for all families. We believe families receiving welfare should not have to choose between their survival and a chance to lift themselves and their children to higher ground through higher education.
AANAP Hunter College AANAPISI Project (HCAP)
The Hunter College AANAPISI Project (HCAP) was created to support the enrollment, retention, graduation, and overall success of Asian American and Pacific Islander (AAPI) and other high-need students.
HCAP provides multilingual learner, mental health, leadership, financial literacy and research training programs that engage students in connecting to their identities and purpose, while building a deeper sense of community. HCAP also bridges students to the existing network of resources and services at Hunter College and engages faculty and staff in professional development on the needs of AAPI and other underserved students.
Interested in learning more about HCAP? Subscribe to the HCAP Newsletter and Connect with HCAP Staff on the HCAP Website. For more information on HCAP Mental Health Counseling support, you may also connect with Dr. Marcia Liu, HCAP Mental Health Specialist, at ml2138@hunter.cuny.edu.
Community Resources
Hunter College Purple Apron
The Purple Apron Food Pantry offers free bags of food to Hunter students. The Purple Apron Food Pantry is open to all currently enrolled CUNY students with current CUNY ID. Visit the Hunter College Emergency Support and Resources page for more information.
City Harvest
City Harvest maintains a map of locations where food is accessible and free of charge across the five boroughs. This map is updated weekly and features City Harvest Mobile Markets, Emergency Food Distribution Sites, and Community Partner Distributions, as well as other food distribution locations supported by the city and local businesses. View the map on the City Harvest website.
SNAP
(Supplemental Nutrition Assistance Program) formerly called Food Stamps, is a federal program that allows recipients to easily purchase food at many grocery stores and farmers markets through an Electronic Benefit Transfer (EBT) card. Visit the CUNY SNAP page to learn more.
Hunter College Resources
Hunter College provides information about affordable health insurance and access to health care on the Health Insurance page.
Get Covered NYC
Get Covered NYC provides free information on health Insurance information and enrollment assistance online or over the phone. During the annual Open Enrollment Period, most New Yorkers can enroll in new coverage or change their existing coverage. You can call 311 or text CoveredNYC (SeguroNYC en Español) to 877877 to be connected to a GetCoveredNYC Specialist and receive free enrollment assistance. To access the application or to find out additional information please visit the Get Covered NYC website.
Fair Fares NYC MetroCard
Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. For additional information and to learn more about eligibility, please call 311 or review the Fair Fares NYC website.
Education Debt Consumer Assistance Program (EDCAP)
EDCAP is a program of the Community Service Society of New York (CSS). It was created to help New Yorkers struggling with student debt navigate the student loan repayment system and regain financial health. For more information, please visit the CSS website.
Hunter College Lactation Room
Hunter College maintains a lactation room for nursing parents.
In order to gain access, students must complete the OneCard Lactation Room Authorization Form.